Frequently Asked Questions



Q: What if I already have a website and domain name?

A: You can still use your existing domain name with Simple Sites if you own it.


Q: Can I keep my current site the way it is?

A: Most of the time you can keep you current site the way it is..


Q: What if I need to upgrade my hosting package?

A: With a simple email to our support staff, we will make the necessary changes. No
setup fees or charge for upgrading will occur. We will simply bill you to reflect the new package rate.


Q: Will my site ever go down?

A: No one can guarantee your site will always be up. Weather, workers accidentally cutting a
line, or some other unforeseen thing could happen. We try to anticipate weather issues and
reroute the site so your followers never have downtime. We have a 99.9% up time this year.


Q: Will we be able to sell our ministry fundraiser items such as, CD's, Videos, T-shirts and such?

A: Yes. Your site can be set up to have an online store where you can sell all your products. You
will also have the capability to accept all major credit cards so you can process orders
directly online for immediate payment.


Q: Will I be able to post my church's audio and video sermons on my site:

A: Yes. Depending upon the Hosting Package you purchase.
This is a very easy process and we will guide you all the way.


Q: Will you be able to create a website design using our logo?

A: Yes. Our professional graphic designers can design a website to your specifications
using your own logo and colors.
This service is available for you at an additional cost.

Q:  Can I see some of Simple Sites websites they have built?

A:  Contact us and we will send you to some of our sites so you can judge for yourself our quality of work.

Q: Have a question not answered here?

A: If you have any question for us you can Contact us here.
We will respond and answer your question within 2 hours.


Our happiness is based on your happiness.